Delivery methods and charges
Enter your home or work address when f your purchase and we will send the order to the address of your choice.
Delivery costs will vary according to each order and location:
- Free delivery on orders over 100€ | 3-7 working days
- 5 euro on orders bellow 100€ | 3-7 working days
- Free delivery on orders over 200€ | 3-7 working days
- 15 euro on orders bellow 200€ | 3-7 working days
During sale periods and promotions the delivery time may be longer than normal.
Once your order has left our warehouse you will receive a tracking number by email. You can also check the current status of your shipment. Alternatively, you can email Customer Services and we will track the order on your behalf.
I still not receive my order
If your purchase has not arrived by the delivery date, please send us an email to Customer Services and we will track the order on your behalf.
Bear in mind that during sale periods and promotions, delivery dates may be longer.
I have not received all my items
Check your e-mail to see whether we have sent you an e-mail informing you that one of the items in your order is not available. In this case, we will refund you the corresponding amount for this item and the delivery expenses via the same payment used for the purchase.
If you have not received any e-mail, contact Customer Services and will we reply to you as soon as possible.
Countries were we deliver
You can shop online in the following countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and UK.